State Farm® Insurance Agent Luis Acosta

"Great insurance company and gentleman."

"I had a couple questions about life insurance and had the pleasure to speak with a gentleman named Miguel. He was very helpful and polite. He pretty much answered all my questions and even went beyond and spoke to me about the different types and what would work for me and my financial status. He explained the benefits of certain policies and the importance of what policies would benefit Myself and my family. Most importantly I did not feel the pressure of him trying to sell me something just because. He seemed like he genuinely wanted to set me up with the best policy that worked for me. We also spoke about other insurances. He did provide me with quotes.. overall my experience calling in was outstanding and if you do call in…Miguel is definitely an agent you’d want to work with. Thanks again Miguel !"

"Miguel answered all my questions, was very helpful, and informative. Would highly recommend to anyone looking for a great agent."

"Arley was my insurance agent for State Farm, and he really did some remarkable work for me. It was pretty tough trying to receive insurance on my new car as a young guy, but he made it work. He was able to show me multiple quotes under different limits and was able to apply many discounts to lower my auto insurance. If you need an insurance agent who will assist you as a friend rather than a customer, Arley is the man! Thank you."

"Arley Aguilar is my insurance agent and he is always helpful whenever I have questions. He helped me save a lot of money when I switched over from a different insurance company and I’m glad I was able to have him as my agent"

"I can’t thank Arley enough for being a professional. He made the initial process effortless. Going on 2 years with Arley answering any questions that I have with a quick call or text message."

"I give it 5 stars!!!….. I’ve been with with my agent Arley and since 2023 his but nothing but greater then great. He helps me and understands my situation. His office works with my problems I may have for my car issues like car accidents and break downs etc; Give them a shot really good agents Especially . Thank you Arley best agent yet."

"Arley was great very upfront very detailed answered all my questions! Very happy with his services."

"I am Grateful for this Team Charlie has helped me so much and they are very kind and helpful!"

"Arley is our insurance agent and he is truly the best! He is always available and knowledgeable in different policies. He has helped with me with all of my insurance request and all of my last minute insurance policy changes/updates. We are lucky to have him as our agent."

"If you get statefarm insurance get it from Luis & Arley ! They never fail to pickup the phone quickly, they helped me get a great rate, lower than every other company. If you’re looking for good service & a good quote u won’t be disappointed"

"Miguel is my auto insurance agent. I’ve been his client for about two years now and can absolutely, confidently say that he’s been the best agent I’ve worked with. While shopping for my policy two years ago, I spoke to multiple different agencies, but what stood out to me was that Miguel actually explained what the different coverages were or the difference in deductibles. He didn’t do what other insurance places did which was try to convince me to take a policy just because it was the cheapest option. He made sure I understood what it meant. I didn’t feel like I was blindly agreeing to whatever policy an agent gave me, Once I received my quote, the price and the coverage made perfect sense to me. In the past two years he’s guided me through different changes Ive needed to make in policies. I highly recommend Miguel as your auto insurance agent because he really walks you through the process, He is consistent, and adaptable if you ever need to make any additional changes or adjustments throughout lifes changes."

"I have been with Acosta’s office insuring my homes and cars for almost 7 years, I am very happy with the services they provide. During the 7 years my family had couple of accidents, and we filed the claim with State Farm, the claims were processed expeditiously with no hassle. My agent is Miguel Hernandez, he is awesome guy very knowledgeable and helpful always finds ways to accommodate my requests and my insurance needs and always provide very valuable advice. I highly recommend Acosta’s office for your insurance needs, and always ask for The super star Miguel."

"I highly recommend Arley and Luis as insurance agents! Arley is always quick to respond to our emails whenever we need a Certificate of Insurance (COI) for our business, which makes managing our coverage so much easier. Both Arley and Luis are incredibly professional and friendly, always going above and beyond to assist us. I can always count on them for timely support and excellent customer service. Thank you both for your dedication!"

"I have been with Luis Acosta for about a year now, the agents are very nice and patient,willing to work with you, and I like the service they provide, I do recommend them to anyone ."

"Arley is seriously the best! Super helpful, always quick to respond, and really knows his stuff when it comes to insurance. Anytime I had a question or needed help, Arley is on it right away and makes the whole process easy and stress-free. It’s so nice working with someone who actually cares and makes sure you’re taken care of. Highly recommend if you’re looking for someone reliable and easy to work with!"

"Always such a great experience ! They help you out so much with all your needs . Quick responses and quick work . They got us covered . Shout out to Arley Aguiar ! The Best Agent ! Thank you . We are very happy with our business with State Farm because of him ."

"I unknowingly had a lapse in my car insurance and explored different insurance companies prior to contacting Luis Acosta Stare Farm Insurance. I was getting the run around from those other companies. When I talked to Arley Aguiar from Luis Acosta State Farm he relieved so much of my stress of shopping for new Insurance. Arley was so professional, took the time to explain my options, and was able to give me a quote immediately. Now a year+ later, Arley continues to be so helpful whenever I contact him. Thank you !"

"Thank you agent Miguel for always taking care of all my insurance needs and answering all my questions I really appreciate you."

"Best customer service give them five stars, friendly staff MIGUEL and Artie make you feel like part of their family. I love going to pay my insurance every month and the office because they make you feel like if you're at home."

"Muy satisfecho"

"Very disappointed in the lack of accountability and correspondence in this Agency. I called in April to inform them that I have decided not to renew my policy that was set for automatic renewal on May 18th so that they did not deduct the renewal amount from my account, mind you I had already paid for that current/last month. They canceled my policy affective the day that I called in which was over 3 weeks before that policy actually ended. Meanwhile I am thinking my business was covered till Mid May. I did not find out my policy was canceled (4/17) until May 6th when I received a letter. When I called in they insisted that I canceled the entire policy and refused to see their error. They insist that I requested an immediate cancelation, instead of a renewal cancelation, mind you we went over the date of cancelation to verify the correct date. I also called in and spoke to Adam in early may to verify the renewal had been canceled since I had received another bill for payment, he verified that the renewal was canceled and never mentioned that the entire policy was not even active. He is now trying to say that I never used the words "renewal" which makes no sense because I read to him the notice of renewal "title" and yet he is still saying that I used the wrong term to him and to the first girl who originally canceled me. He even got caught up in his words and said "you wanted to make sure your next months renewal payment did not come out of your bank" That was his opportunity to tell me, why would that happen if the policy is no longer affective, but he never did. So to sum it up I called in April to stop the renewal and verified the date of cancelation being on 5/18/2024 and instead the girl canceled my policy as of 4/17 leaving me with NO insurance for the last 3 weeks. They refused to admit their wrong doing and worst, or at the very least say it was a communication error but instead they insist it is all my fault for not being more specific for them since they put it, we have cancelations all the time so we just assumed. Why would an owner make such a ridiculous request to cancel a policy that was already paid for leaving them with ZERO insurance coverage! The lack of accountability, even if it were human error on their part is shameful and to double down and blame the customer is absurd. This is just my experience and I cannot recommend them unless you have the time to double and triple check their work and communication otherwise their error is all the consumers fault"

"Miguel Hernandez has been a great help since I decided to get State Farm. He has been very trustworthy and helpful the entire time. Not only has he always been available to help me when I have questions but also guided me with getting life insurance. Highly recommended this place. I have never been disappointed"

"Like a great neighbor, STATE FARM IS THERE!"

"best customer service!"